Content Studio
AI Email Template Library
15 ready-to-send templates — 3 categories — AI-updated weekly · Use any template instantly or customise to your voice
15
Templates
3
Categories
100%
AI Written
Pipeline Automation
Auto-triggered as leads move through your CRM pipeline stages
7 templates
▾
Welcome & Qualify
⚡ Immediate · New Enquiry
“Your course info from AABT College is here”
Sent the moment a new lead enquires. Warm welcome, delivers their personalised qualifier page, and books the counselling call in one email.
Post-Counselling Recap
⏱ 30 min · After Counselling Call
“Your personalised study roadmap from today’s session”
Sent 30 minutes after a counselling session. Links to the AI-generated recap page with key outcomes, next steps, and a CTA to confirm enrolment intent.
Objection Response
🏷 CRM Tag · Cost / Visa / Career
“Let’s clear up your concerns about studying at AABT”
Triggered when an objection tag is added in CRM. Delivers a targeted page addressing their specific concern — cost, visa, or career — with evidence and reassurance.
Intake Urgency Series
📅 Day 14 · 7 · 2 before Deadline
“⚠ Intake closes in [X] days — your spot is at risk”
A 3-email urgency sequence. Day 14 early notice, Day 7 warning, Day 2 final call. Each links to the Intake Nudge page with escalating urgency copy.
Re-engagement Series
⏱ Day 21 & 28 · Silent Leads
“We haven’t forgotten you — is this still your dream?”
Two-touch win-back for leads silent 21+ days. Day 21 is warm and curious; Day 28 creates gentle urgency. Links to a personalised re-engagement page.
Follow Up 1
⏱ 24–48h · After Enquiry
“Just checking in — any questions about your study options?”
Light-touch follow-up 24–48 hours after the initial enquiry. Keeps momentum alive, offers a quick call, and surfaces the most relevant course information.
Follow Up 2
⏱ Day 5–7 · After Follow Up 1
“Still thinking about it? Here’s what other students asked us”
Second follow-up 5–7 days after the first. Uses social proof and common FAQs to address hesitation and reignite interest in taking the next step.
Campaign Templates
Manually sent for events, promotions, and outreach campaigns
4 templates
click to collapse▾
Open Day Invitation
📢 Manual · Event Promotion
“You’re invited: AABT Open Day — [Date]”
Warm campus open day invitation. Highlights tours, Q&A sessions, scholarship announcements — with a clear RSVP button and a personalised tone.
Scholarship Alert
📢 Manual · Financial Opportunity
“New scholarship just opened — you could qualify”
Announce newly available scholarships to your lead database. Personalised by audience segment, with eligibility criteria and a direct application link.
Course Launch
📢 Manual · New Course Announcement
“Exciting new course just launched — is it right for you?”
Announce a new course to your lead database. Highlights key outcomes, career pathways, and intake dates. Targets the right audience segment automatically.
Early Bird Offer
📢 Manual · Limited-Time Promotion
“Early bird offer — save [X]% if you enrol by [Date]”
Time-limited promotional email for early enrolment incentives. Creates urgency with a clear deadline, discount amount, and a single CTA to enrol now.
Journey Stage Templates
Sent when updating a lead’s application status through key milestones
4 templates
click to collapse▾
Application Received
📋 Stage: Application Submitted
“We’ve received your application — here’s what happens next”
Confirms receipt of the student’s application. Sets clear expectations for the assessment timeline, documents required, and when they’ll hear back.
Interview Invitation
📋 Stage: Application Reviewed
“Congratulations — you’re invited to an interview at AABT”
Warmly invites the applicant to an interview. Includes available time slots, what to prepare, who they’ll meet, and how long the session will take.
Offer Letter
📋 Stage: Interview Completed
“🎉 Congratulations — your offer from AABT College is ready”
The big moment — delivers the course offer with enrolment conditions, start date, fees summary, and a clear “Accept My Offer” call to action button.
Enrollment Confirmation
📋 Stage: Offer Accepted
“Welcome to AABT, [Name]! You’re officially enrolled 🎉”
Celebrates the enrolment milestone with warmth. Includes orientation date, student ID, next steps checklist, and links to the student portal and key resources.
Summary Page — Diploma of Hospitality Management
Lead view:
AQF Level 5
Nationally Recognised
CRICOS 110705G
Diploma of Hospitality Management
SIT50422 · Study at AABT College, Melbourne CBD. Nationally recognised, CRICOS 110705G. Face-to-face delivery with 200hrs work placement & 408hrs kitchen practical.
⏱
104
Weeks Duration
80 class + 24 break
📍
CBD
Lonsdale St Campus
+ Carlton North kitchen
📚
28
Units of Study
11 core · 17 elective
💼
200h
Work Placement
Commercial venues
🎓
93%
Employment Rate
Within 3 months
🌏
CRICOS
Int'l Students
Visa pathway
⭐ Why Choose This Course
Built for real hospitality careers
🏨
Industry Placement Included
200+ hours at Melbourne's top hotels, restaurants and resorts — with real tasks and real pay.
🏅
Nationally Recognised Qualification
SIT50422 is recognised across all Australian states and territories, and by employers internationally.
🌏
CRICOS Registered — Visa-Friendly
International students can study on a Student Visa. Our international team supports every step of your application.
👨🍳
Real Kitchen Practical — 408 Hours
Hands-on cookery training at our dedicated commercial kitchen — 727 Nicholson St, Carlton North VIC 3054.
🏙️
Melbourne CBD Location
Study in the heart of Melbourne at Level 3/382 Lonsdale St — close to public transport and hospitality industry hubs.
🚀
Fast-Track to Management
Graduate ready for supervisor, venue manager, or F&B director roles. Average promotion within 8 months of completing.
📍 Your Study Pathway
1
Apply Online
5 min form
›
2
Counselling Call
Free 20 min
›
3
Offer Issued
Within 3 days
›
4
Enrol & Pay
Flexible plans
›
5
Orientation
Meet your cohort
›
✓
Graduate & Work
93% employed
💰 Fees at a Glance
Full fee schedule →
💰 Tuition Fee
$28,500
Total tuition for SIT50422 · 104-week program
+ $300 enrolment fee
🌏 International Students
$2,000
Material fee · OSHC not included · CoE issued · CRICOS 110705G approved
✓ CRICOS 110705G
🏆 Career Outcomes
Where graduates work
AABT graduates work across restaurants, hotels, motels, clubs, catering operations & cafés across Australia
🏨
Hotel Manager
$75,000 – $110,000
↑ 14% job growth (5yr)
🍴
Restaurant Manager
$65,000 – $90,000
↑ 11% job growth (5yr)
🧑💼
Hospitality Manager
$70,000 – $95,000
↑ 12% job growth (5yr)
⚙️
Operations Manager
$78,000 – $105,000
↑ 9% job growth (5yr)
☕
Café & Bar Manager
$62,000 – $82,000
↑ 8% job growth (5yr)
🍽️
Catering Operations Mgr
$68,000 – $92,000
↑ 16% job growth (5yr)
💬 What Our Graduates Say
★★★★★
"I really like the school environment. The administration and teachers are incredibly helpful, approachable, and warm. Their dedication creates a welcoming atmosphere that fosters learning."
PT
Priya Thakur
AABT College Student · Google Review
★★★★★
"As an international student from Nepal, I was nervous about finding work. The college's career team placed me at a 5-star hotel before I even finished my last unit. Truly life-changing."
RS
Rohan Sharma
AABT College Student · Google Review
🚀 Ready to Start?
Take the next step today
Book a free 20-minute counselling call with our admissions team. No commitment, just clarity on how this course fits your goals.
🔒 No spam — ever
·
✅ CRICOS 00123A
·
🏛 RTO 40001
·
📞 1800 LEA DS LA
LL
Page Creator
Step 1 of 5
Step 1 of 5
Who is this page for?
Select an existing lead or choose a segment — the AI will personalise content for their specific profile.
👤 Priya Singh — New enquiry
👤 Marcus Lee — Post-call warm
👤 Anika Patel — Cold, 28d silent
👥 All Hospitality leads
🌏 Int'l students segment
Step 2 of 5
What moment in their journey?
This determines the page type — each moment needs a completely different message and structure.
🔍 Pre-call — qualify interest
📋 Post-call recap
🛡 Following up on objection
⏰ Intake closes soon
🧊 Re-engaging cold lead
Step 3 of 5
What's their biggest concern?
The AI will foreground this topic and pre-answer their objection before they ask.
💰 Cost and fees
🌏 Visa & student pathway
💼 Career outcomes & salary
📅 Duration & schedule
🏅 Recognition & quality
⚖️ Not sure — balance all
Step 4 of 5
What should they do next?
One page, one primary action. The AI will design the entire CTA hierarchy around this goal.
📅 Book a counselling call
✍️ Start application now
📄 Download full brochure
💬 Reply with their questions
🎓 Attend an open day
Step 5 of 5
How should it feel?
Tone shapes every word — headline, body copy, CTAs. Be honest about where this lead is emotionally.
☀️ Warm & encouraging
📊 Professional & data-driven
🔥 Urgent — limited seats
🤝 Friendly reconnect
🚀 Inspiring transformation
Building your page…
AI is personalising every section for your lead's profile
Pulling lead profile from CRM○
Selecting page type template○
Personalising hero & headline○
Addressing key concern in content○
Tuning CTAs for primary goal○
Applying tone & final polish○
← Back to Library
Create Custom Page
Tell us about your lead and we'll build the right page.
Live Preview
Your page will appear here as you answer
Answer the questions to preview your page
📋 COUNSELLING SESSION RECAP · AI GENERATED
Your Session Summary — AABT SIT50422 Hospitality
Here's everything we covered in your 25-minute session. Prepared for you by Jordan Davies, Admissions Manager.
PS
Priya Singh
[email protected] · +61 412 345 678 · International — Nepal
🌏 Intl Student
🎓 Hospitality
💰 Cost-concern
💬 What We Discussed
💰
Fees & Government Subsidies
Covered Skills First eligibility — Priya may qualify for domestic fee if she obtains permanent residency. Explored payment plan options: $1,575/month over 12 months. Compared total cost of study vs 12-month salary uplift.
🌏
Visa & Study Pathway
CRICOS 00123A confirmed. Student visa (Subclass 500) application timeline: 6–8 weeks. CoE issued within 5 business days of offer acceptance. Discussed post-study work rights (2 years for diploma).
💼
Career Outcomes
Priya's target role: F&B Manager. Median salary $72K–$95K. 93% of graduates employed within 3 months. Industry placement at commercial hospitality venues — confirmed available for next intake.
📅
Schedule & Delivery
Feb 2026 intake preferred. Full-time (4 days/week). Blended delivery: 3 days campus, 1 day online. Work placement: 8 weeks at partner venue, paid at minimum award.
❓ Your Questions & Our Answers
Can I work while studying?▾
Yes — on a Student visa you can work up to 48 hours per fortnight during your studies. Your placement is in addition to this and is paid at minimum $18.66/hr under the hospitality award.
What happens if I don't get my visa in time for Feb intake?▾
Your offer is valid for 2 intake cycles. If Feb doesn't work, your place automatically rolls to the May 2026 intake with no fee penalty. We'll hold your spot at today's fee rate.
Is the qualification recognised internationally?▾
The SIT50422 is an AQF Level 5 qualification, nationally recognised across all Australian states and territories. AABT College (CRICOS 03734D, RTO 45457) is fully registered for domestic and international students. Contact [email protected] for more.
✅ Agreed Next Steps
1
Submit visa application documents
Priya to send passport, financial statements, and English test results to Jordan by Friday 17 May. Jordan to review and advise on additional requirements.
2
Receive formal offer letter
Offer to be issued within 2 business days of document submission. Contains fee schedule, payment plan options, and CoE application form.
3
Confirm enrolment & pay deposit
10% deposit ($1,890) required to secure place. Payment plan begins on first day of semester. No further payments until orientation week.
🚀 Ready to Move Forward?
Submit your documents & secure your spot
Your February 2026 intake place is reserved. Jordan is ready to help with your next step.
🛡 OBJECTION HANDLER · COST & FEES
We hear you on the fees.
Here's the full picture.
Many of our students had the same concern. Once they saw the subsidies, payment plans, and return on investment — they enrolled. This page is for you.
💰 Government Subsidies — What You Actually Pay
Skills First Eligible
$1,200
Total course fee
Save $7,300
Save $7,300
Partial Subsidy
$4,500
With partial eligibility
Save $4,000
Save $4,000
Full Fee
$8,500
No subsidy
Payment plans available
Payment plans available
💡 Check your eligibility in 2 minutes — book a free funding check call. 78% of our domestic students qualify for partial or full subsidy.
📊 Return on Investment — Real Numbers
Before — Avg Hospitality Worker
$48K
Median annual salary
No qualification
No qualification
→
After — Diploma Graduate
$82K
Median annual salary
SIT50422 graduate
SIT50422 graduate
+$34K
Annual salary gain
3 mo
To break even on fees
400%
5-year ROI
💬 "I had the same concern"
Graduate Success Story
"I nearly didn't apply because I thought $8,500 was too much. Then Jordan showed me I qualified for Skills First — I paid $1,200 total. Six months after graduating, I was an F&B Supervisor earning $78K. Best decision of my life."
DT
E. Cuisine
F&B Supervisor · Crown Resorts · 2023 Graduate
Check your subsidy eligibility — free, 10 minutes
No commitment. Jordan will check your eligibility and show you exactly what you'd pay.
✅ 3 Things to Do This Week
1
Book your final Q&A call — 15 min, free
Get any remaining questions answered. Jordan is available today and tomorrow. Takes 15 minutes — less time than a coffee break.
2
Submit your application — takes 8 minutes
Online form: name, contact details, prior education, preferred schedule. No documents required at this stage — we ask for those after offer.
3
Pay the $500 deposit to confirm your place
Fully refundable if your visa isn't approved. Secures your spot while we process your offer. Payment plans apply to the remaining balance after deposit.
📊 Start February vs Wait Until May
✅ Start February 2026
✓Placement at commercial hospitality venues
✓Graduate December 2027 — peak hiring
✓$34K salary gain starts sooner
✓Today's subsidised fee rate locked in
⏳ Wait Until May 2026
✗3 fewer months of earnings
✗Placement options may be limited
✗Fee may increase (reviewed Feb 2026)
⚠Same qualification — just later start
🧊 A NOTE FROM YOUR ADMISSIONS TEAM
Hey Anika — we saved your spot.
It's been 28 days since we last connected. No pressure — we just wanted to share some exciting updates that happened since your enquiry. We think you'll find them interesting.
📊 What's Changed Since We Last Spoke
Avg Graduate Salary
$84K ↑
Was $82K — updated May 2026
Employment Rate
94% ↑
Was 93% — now industry-leading
New Placement Partners
+12
New hospitality partners added
💬 Since You Last Visited — A Fresh Story
★★★★★
"I was in exactly your position — enquired, then went quiet for a month. The team sent me a page like this and something clicked. I enrolled in May 2025. By December I had a job offer before I even finished. Best 28 days of procrastination I ever got over."
KR
Kavitha Ramesh
Restaurant Supervisor · 2025 Graduate · Was a cold lead for 5 weeks
Still thinking? No rush — we're here.
A 15-minute casual conversation. No sales pressure. Just answers to whatever's holding you back.
Content Library
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SIT50422 — Diploma of Hospitality Management · AABT College
📐 Page Sections
⠿🎨Hero
⠿📖Course Overview
⠿⚡At a Glance
⠿📚Subjects & Units
⠿💰Fees & Funding
⠿📋Entry Requirements
⠿🎯Career Outcomes
⠿✅How to Apply
⠿⭐Testimonials
⠿❓FAQs
⠿🔗Related Courses
✨ AI Suggestions
Add a scholarship callout — 3 funding options detected→
Fees section missing VET Student Loan details — fix with AI→
Hero CTA could be stronger for international students→
🎓 Diploma · AQF Level 5
✓ Nationally Recognised
🌍 CRICOS Registered
📅 Feb / May / Aug / Nov Intakes
Diploma of Hospitality Management
SIT50422 · Build a career leading teams, managing venues, and delivering exceptional guest experiences across Australia's thriving hospitality industry.
⏱
18 months
Duration (FT)
📚
28 units
Course Load
📅
4 per year
Intakes
🏙
Melbourne · Sydney · BNE
Locations
🎓
AQF Level 5
Qualification
🌍
110705G
CRICOS Code
✅
Recognised
Nationally
📖 Course Overview
Build a Career in Australia's Fastest-Growing Industry
The Diploma of Hospitality Management (SIT50422) is a nationally recognised qualification that prepares you for supervisory and management roles across Australia's dynamic hospitality sector. Whether your ambitions lie in hotel management, food and beverage operations, event coordination, or venue management, this course gives you the strategic skills, practical knowledge, and industry connections to accelerate your career.
Delivered through a blend of on-campus workshops and flexible online learning, you'll be taught by industry-experienced trainers and complete structured workplace training in leading hospitality venues. Our graduates work in 5-star hotels, resorts, restaurants, and catering companies across Australia and internationally — many securing management roles within 12 months of graduating.
✅Lead and manage front-of-house and back-of-house hospitality operations
✅Develop and implement service quality and complaint resolution procedures
✅Manage budgets, rosters, and staff performance in a hospitality context
✅Build lasting guest and client relationships that drive repeat business
✅Apply work health and safety leadership across all hospitality environments
🎯 Who is this course for?
This qualification is ideal for hospitality workers seeking to move into supervisory or management roles, school-leavers passionate about the hospitality and tourism industry, career-changers entering hospitality from other service industries, and international students seeking a pathway into Australia's hospitality workforce. No prior hospitality experience is required — just a passion for people and service excellence.
📚 Subjects & Units of Competency
28 Units — 18 Core, 10 Elective
Term 1
Term 2
Term 3
Term 4
SITXHRM009Lead and manage peopleCore▼
Develop and apply skills to lead and manage people in a hospitality workplace, including motivating teams, delegating tasks, and providing performance feedback in line with organisational policy.
SITXMGT004Monitor work operationsCore▼
Monitor and improve the performance of work operations including problem-solving, adjusting staffing levels, and communicating effectively with team members and management.
SITXCCS016Develop and manage quality customer service practicesCore▼
Research, develop, and evaluate quality service practices to achieve customer satisfaction and develop staff commitment to quality service delivery.
SITXFSA005Use hygienic practices for food safetyCore▼
Follow organisational hygiene procedures to prevent the spread of infection and maintain safe food handling environments. Includes allergen awareness and documentation.
SITXWHS007Implement and monitor work health and safety practicesCore▼
Coordinate and monitor the implementation of work health and safety (WHS) policies, procedures and programs across the hospitality workplace.
SITXFIN009Manage finances within a budgetCore▼
Allocate budget resources, monitor financial activities against budget and complete financial reports across a hospitality department or work area.
SITXMGT005Establish and conduct business relationshipsCore▼
Build and maintain effective working relationships with suppliers, industry partners, and clients, applying professional communication skills and negotiation techniques.
SITHFAB027Serve food and beverageCore▼
Organise and provide food and beverage service and apply knowledge of food and beverage products, presentation techniques, and service standards.
SITXHRM010Recruit, select and induct staffCore▼
Determine staffing requirements, write position descriptions, conduct interviews, select appropriate candidates, and induct new staff in line with employment law.
SITHKOP010Plan and cost recipesElective▼
Develop, document and cost standard recipes and review and update recipe costings in response to changes in raw ingredient costs.
SITXFIN010Prepare and monitor budgetsCore▼
Prepare financial forecasts, develop operational and departmental budgets, and implement monitoring and reporting procedures to ensure budget targets are met.
SITXHRM012Monitor staff performanceCore▼
Monitor individual and team performance against performance criteria, provide constructive feedback and develop performance improvement plans.
BSBOPS504Manage business riskCore▼
Identify, analyse and evaluate business risks; develop and implement risk treatment strategies; and review and report on the effectiveness of risk treatments.
SITHFAB025Prepare and serve espresso coffeeElective▼
Set up and use espresso machines to make a range of coffee and espresso beverages, maintain equipment and advise customers on coffee selection.
SITXEVT010Plan and develop event proposals and bidsElective▼
Research event requirements, identify potential events, and prepare detailed proposals and bid documentation for corporate and social events.
BSBFIN601Manage organisational financesCore▼
Implement and review organisational financial management processes including financial reporting, regulatory compliance, and performance analysis.
SITHIND006Source and use information on the hospitality industryCore▼
Source and apply information on the structure and operation of the hospitality industry, career pathways, and technology developments shaping the sector.
SITXGLC002Identify and apply legal requirementsElective▼
Apply knowledge of the legal and ethical responsibilities of hospitality managers including employment law, liquor licensing, consumer law and workplace regulation.
SITHFAB024Prepare and serve cocktailsElective▼
Prepare and serve a range of classic and contemporary cocktails; identify and use different spirits, liqueurs and mixers; and advise customers on cocktail selection.
SITXMKG010Develop and implement marketing strategiesElective▼
Develop marketing objectives and strategies for hospitality operations, analyse market research data, and evaluate the effectiveness of marketing activities.
💰 Fees & Funding
Transparent Pricing — Multiple Funding Options
| Fee Type | Domestic Students | International Students |
|---|---|---|
| Tuition Fee (Full) | $11,200 total | $16,400 per year |
| Skills First (eligible) | $1,400 – $2,800 ✓ | Not applicable |
| VET Student Loan (VSL) | Up to $16,198 ✓ | Not applicable |
| Payment Plan | Term-by-term available | Semester-by-semester |
| Included in fee | Course materials, industry placement coordination, student support services | |
⚠️ Skills First funding eligibility is subject to Victorian Government criteria including age, prior qualifications, and citizenship. Contact our admissions team to confirm eligibility before enrolling.
🏛 VET Student Loans
Government income-contingent loan up to $16,198. Repaid through the tax system once income exceeds $51,550/yr.
🌟 Skills First
Victorian Government-subsidised training. Eligible domestic students may pay as little as $1,400 for this qualification.
📅 Payment Plans
Spread payments across each term with no interest charges. Available to all domestic full-fee students.
🏅 Scholarship
The LeadsLanes Education Scholarship offers 15% fee reduction for high-achieving applicants. Apply during enrolment.
📋 Entry Requirements
Who Can Apply?
🎓
Academic Prerequisites
Completion of Year 10 or equivalent (Year 12 recommended). Students who have not completed Year 10 may be eligible through a pre-enrolment assessment and interview process demonstrating work experience and literacy/numeracy skills.
🌏
English Language Requirements (International Students)
IELTS Academic: 5.5 overall (no band below 5.0), or equivalent. Alternatives accepted: TOEFL iBT 46+, PTE Academic 42+, Cambridge B2 First. English proficiency testing available on-campus.
👔
Work Experience
No prior hospitality experience is required to enrol. However, students with relevant industry experience may qualify for Recognition of Prior Learning (RPL) credits, potentially shortening course duration.
🔞
Age Requirements
Applicants must be 15 years of age or older at time of enrolment. Applicants under 18 require parental/guardian consent. Liquor-licensing units require students to be 18+ years of age.
🔄
Recognition of Prior Learning (RPL) Available
If you have worked in hospitality and gained skills through experience, you may be eligible for RPL credit. This can reduce your study time and cost significantly. Contact our RPL assessment team for a free skills recognition review.
🎯 Career Outcomes
Where This Qualification Takes You
🏨
Hotel Manager
$72,000 – $95,000
🍽
F&B Operations Mgr
$65,000 – $85,000
🎪
Events Coordinator
$58,000 – $78,000
🍷
Restaurant Manager
$62,000 – $88,000
🏕
Resort Operations Mgr
$70,000 – $92,000
🍱
Catering Manager
$60,000 – $80,000
✅ How to Apply
Enrol in 5 Simple Steps
1
Check Your Eligibility
Review the entry requirements above, or contact our admissions team for a free eligibility assessment. International students should confirm visa requirements with their education agent.
2
Submit Your Application Online
Complete the online application form (takes approximately 15 minutes). You'll need: proof of identity, evidence of prior education, and English test results if applicable.
3
Receive Your Offer Letter
Applications are assessed within 3–5 business days. Successful applicants receive a Letter of Offer and Enrolment Agreement via email for review and signing.
4
Pay Your Enrolment Fee & Confirm Funding
Pay the $500 enrolment confirmation fee (credited to your first term fees) and finalise your VET Student Loan or funding application if applicable.
5
Orientation & Day One
Attend orientation week, collect your student ID, meet your trainers and cohort, and access your learning portal. Your hospitality career journey begins here! 🎉
⭐ Student Voices
What Our Graduates Say
★★★★★
"The workplace training placement organised by the college was incredible — I was placed at the Crown Melbourne and walked into an assistant manager role 8 months after graduating. The practical skills you gain are genuinely applicable from day one."
AM
Amelia Mitchell
Asst. Manager · Crown Melbourne · Graduate 2023
★★★★★
"As an international student from the Philippines, I was nervous about studying in Australia. The support from the college was phenomenal. The VET Student Loan made it financially possible, and I now manage a team of 12 at a boutique hotel in the CBD."
RC
Rafael Cruz
F&B Manager · QT Hotels · Graduate 2022
★★★★½
"I used RPL to get credit for my 6 years working in cafes and restaurants. Ended up completing the Diploma in just 12 months instead of 18. The trainers really understand the industry — they've all worked in it. Worth every cent."
JO
Jake O'Brien
Venue Manager · Merivale Group · Graduate 2023
★★★★★
"The online flexibility meant I could study while working full-time at a café. The assessment tasks were practical and relevant — not just textbook theory. I went from barista to operations supervisor in 14 months."
SL
Sophie Lam
Operations Supervisor · Novotel · Graduate 2024
4.8/5
Average student rating
3,400+
Graduates nationwide
92%
Employment within 6 months
18+
Industry partners
❓ Frequently Asked Questions
Common Questions Answered
Is the SIT50422 Diploma of Hospitality Management nationally recognised? ▼
Yes. SIT50422 is a nationally recognised qualification on the Australian Qualifications Framework (AQF) at Level 5. It is accredited by the Australian Skills Quality Authority (ASQA) and accepted by employers Australia-wide and in many international markets.
Can I study part-time while working in hospitality?▼
Absolutely. The Diploma is available in a part-time format, completing the 28 units over approximately 3 years. Many of our students work in hospitality while studying — and the skills are immediately transferable. Our blended delivery (online + workshops) is designed around working professionals.
What work placement is required?▼
You will complete a minimum of 240 hours of structured workplace training across the program. Our industry placement team coordinates placements with partner venues across Melbourne, Sydney, and Brisbane. International students can also access placements through our overseas partner network.
How is VET Student Loan eligibility determined?▼
VET Student Loans (VSL) are available to eligible Australian citizens, permanent residents, and some visa holders enrolled in approved higher-level VET courses. Eligibility is assessed at enrolment. The maximum loan for this course is $16,198. Our admissions team will walk you through the VSL application process as part of your enrolment.
Can I get credit for my prior experience or qualifications?▼
Yes. Recognition of Prior Learning (RPL) and Credit Transfer (CT) are available. If you hold a Certificate III or IV in Hospitality, or have significant relevant work experience, you may receive credit for one or more units. Contact our RPL team for a free assessment before enrolling.
What is the difference between the Diploma and the Advanced Diploma?▼
The SIT50422 Diploma (AQF Level 5) prepares you for supervisory and mid-level management roles. The SIT60322 Advanced Diploma (AQF Level 6) builds on this for senior management and multi-site roles. The Advanced Diploma is typically undertaken after completing the Diploma, with credit transfer available.
Are there flexible payment plans available?▼
Yes. For domestic full-fee students, tuition can be paid on a term-by-term basis. No interest is charged on payment plans. For international students, payment is typically per semester. VET Student Loans and Skills First subsidies may also significantly reduce the amount you need to pay upfront.
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Public
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Private
Advanced
⏱
18 months
Duration FT
📚
28 units
Course Load
📅
4 per year
Intakes
🏙
MEL · SYD · BNE
Locations
🎓
AQF Level 5
Qualification
🌍
110705G
CRICOS Code
✅
Recognised
Nationally
📖 Course Overview
Build a Career in Australia's Fastest-Growing Industry
The Diploma of Hospitality Management (SIT50422) is a nationally recognised qualification that prepares you for supervisory and management roles across Australia's dynamic hospitality sector. Delivered through blended on-campus and online learning, you'll be taught by industry-experienced trainers and complete workplace training in leading venues. Our graduates work in 5-star hotels, resorts, restaurants, and catering companies across Australia and internationally.
✅Lead and manage front-of-house and back-of-house hospitality operations
✅Develop and implement service quality and complaint resolution procedures
✅Manage budgets, rosters, and staff performance effectively
✅Apply work health and safety leadership across all hospitality environments
Ready to Start Your Hospitality Management Career?
Applications for February 2025 intake are now open. Limited places available.